Refund policy
Return & Refund Policy
At MapleHome, we want you to love every purchase. If you are not completely satisfied, we’re here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- Products must be returned in the original packaging
- Proof of purchase or order confirmation is required
Free Return Shipping
We provide free return shipping for all eligible returns.
Once your return request is approved, you will receive a prepaid return shipping label with instructions.
No Restocking Fees
We do not charge any restocking fees for returned items.
You will receive a full refund for approved returns.
Refund Process
After we receive and inspect your returned item, your refund will be processed to the original payment method.
Please allow several business days for your bank or payment provider to complete the transaction.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us as soon as possible so we can resolve the issue quickly.
Contact Us
If you have any questions regarding returns or refunds, please contact our support team through our Contact Page.
Thank you for shopping with MapleHome.store.